Praedium CRM ("Company," "we," "us," or "our")

Please read these Terms & Conditions ("Agreement") carefully before using the Praedium CRM platform ("Service"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

1. Membership & Access

1.1. Registration

In order to access certain features of the Service, you must register for an account and provide accurate and complete information.

1.2. License

We grant you a non-exclusive, non-transferable, revocable right to use the Service, subject to your compliance with this Agreement and any other policies we publish.

1.3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.4. Acceptable Use

You will use the Service only in compliance with applicable laws, this Agreement, and any data-provider agreements (e.g., MLS Data License Agreements) to which you or we are subject.

2. Permitted and Prohibited Conduct

2.1. Permitted Conduct

You may use the Service to manage contacts, listings, automate workflows, analyze data, integrate MLS/third-party APIs, and related business purposes for real estate professionals and brokerages.

2.2. Prohibited Conduct

You shall not:

Use the Service in a way that violates your data contracts or MLS provider rules.

Share or redistribute data (including MLS data) outside of permitted uses.

Reverse engineer, decompile, or attempt to derive the source code of the Service.

Transmit any unlawful, abusive, infringing, defamatory, or otherwise objectionable content.

Allow any third party to access or use your account except as explicitly authorized by us.

3. Data & Intellectual Property

3.1. Ownership

As between you and us, you retain ownership of your input data (contacts, notes, brokerage data). We retain ownership of the Service and any tools, code, algorithms, documentation, and underlying infrastructure.

3.2. MLS / Licensed Data

You acknowledge and agree that if you use MLS-data integrations, you are bound by the MLS provider's data license obligations, including display, redistribution, audit, and deletion requirements. You will cooperate with us to meet auditing and compliance obligations.

3.3. License to Operate

You grant us a limited license to access, store, process, and display your data solely to provide the Service, and to aggregate anonymized data for product improvement (in a way that doesn't identify you or your clients).

3.4. Feedback

If you provide suggestions or feedback, you hereby assign any rights in such feedback to us, and we may freely use it without obligation to you.

4. Subscription, Payment & Cancellation

4.1. Subscription Term

If the Service is offered on a subscription basis, you will pay the fees and be subject to the renewal terms as set forth at the time of purchase.

4.2. Automatic Renewal

Unless you cancel in accordance with this Agreement, your subscription will renew automatically for successive periods of the same length.

4.3. Cancellation

You may cancel the Service by following our cancellation procedure. Cancellation will take effect at the end of your current paid term; no partial refunds for unused portions unless explicitly specified.

4.4. Refunds

Unless otherwise stated, we do not provide refunds for subscription fees already paid.

4.5. Suspension & Termination for Non-Payment

If you fail to pay when due, we may suspend or terminate your access to the Service.

5. Security, Compliance & Data Protection

5.1. Security Measures

We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and monitoring.

5.2. Data Breach

If we discover unauthorized access or disclosure of your data (or any data we hold on your behalf), we will notify you and any relevant data provider (such as MLS) in accordance with our obligations.

5.3. Compliance

You agree to comply with all applicable laws/regulations (including real-estate and data-protection laws) and any contractual requirements of your brokerage, MLS provider, or other partners.

6. Disclaimers & Limitations of Liability

6.1. "As-Is" Service

The Service is provided "as is" and "as available." We disclaim all warranties to the maximum extent permitted by law.

6.2. No Warranty

We make no representation or warranty that the Service will be uninterrupted, error-free, secure, or suitable for your specific business use.

6.3. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any damages arising out of or related to this Agreement or the Service will not exceed the amount you paid to us during the 12-month period immediately preceding the event giving rise to liability (if any).

6.4. Indirect Damages

We are not liable for indirect, incidental, special or consequential damages, including lost profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.

7. Termination

7.1. Termination by You

You may terminate your account at any time by following the cancellation procedure.

7.2. Termination by Us

We may suspend or terminate your access to the Service immediately if you breach this Agreement or if required by our contractual obligations (e.g., an MLS data license revocation).

7.3. Effects of Termination

Upon termination:

All right to use the Service will cease.

We may delete or anonymize your data in accordance with our retention policy or partner obligations.

Sections 3, 4 (where applicable), 6, 8, 9 and any other surviving clause will continue to apply.

8. Governing Law & Dispute Resolution

8.1. Governing Law

This Agreement is governed by the laws of the State of Illinois, without regard to conflict of laws principles.

8.2. Venue

Any dispute will be resolved exclusively in the state or federal courts located in [County], [State].

8.3. Waiver of Jury Trial / Class-Action Waiver

To the maximum extent permitted by law, you and we waive any right to a jury trial and agree to resolve disputes individually (not as a class or collective action).

9. Amendments

We may amend this Agreement from time to time by posting a revised version on our website or notifying you. Your continued use of the Service after such notice will constitute your acceptance of the changes. You should review this Agreement periodically.

10. Miscellaneous

10.1. Entire Agreement

This Agreement (together with any referenced policies, data-provider contracts, and other terms) constitutes the entire agreement between you and us regarding the Service.

10.2. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

10.3. Assignment

You may not assign this Agreement or your rights hereunder without our prior written consent. We may assign it to any successor entity.

10.4. No Third-Party Beneficiaries

Except as explicitly provided, there are no third-party beneficiaries to this Agreement.

10.5. Notices

We will send notices electronically to the email address on your account, unless a personal address is required by applicable law.

11. Contact Information

For questions about these Terms & Conditions, please contact us at:

Praedium CRM